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WHY
At Genius Coffee N’ Espresso Equipment, we believe in developing and establishing relationships with our customers and suppliers by sharing, giving, and inspiring with consistent service and support.
From coffee, espresso machine parts, sales, repairs, service, and consultation, we are a one-stop source for all coffee-making essentials.
Genius is the official Canada national distributor of Sanremo Coffee Machines, a world-class commercial machine company, known not only for cutting-edge technology but also for the stylish statement the machines make.
We do business in Eastern Canada as Sanremo Espresso Machines and we are proud to say that we have opened a second location in Toronto, ON, offering all of our customers and coffee community the opportunity of practicing in our training centre with the newest Sanremo machines.
We are the one espresso machine company in Canada that is fully integrated in the Specialty Coffee Association, with certified staff members that will help barista alike to maximize the quality and aromas of the best coffee in the market.
The mainstay of Sanremo is high quality and technological innovation: we constantly strive to raise our standards and to always find the best solutions for our business partners. This special attention leads to the features that make the Sanremo espresso machines the most advanced in the sector. Top quality and the search for the optimal solution are the key elements of our work throughout all stages.
We work with the most well-established and reputable companies and stand behind the superiority of every product we sell.
Genius is also an authorized service centre for Philips Saeco, DeLonghi, Gaggia, and Ariston.
Our repair process is designed to provide an accurate and competitive quote for repair before returning the customer’s machine in perfect condition. Our service department is equipped to offer the shortest possible turnaround time for the coffee machines repair.
Our team has the in-depth knowledge to give everything our customers need to make the best cup of coffee possible. Our highly-trained technicians can repair, tune, or adjust any machine to maximize the quality and aromas of all our customers' favorite coffees.
We know that making great coffee is both an art and science, that is why we support, service, and sell the best parts and accessories. We are committed to providing excellent service to become the first choice when purchasing coffee machine parts, which is why we stock more than 50,000 parts and accessories, having available on a regular basis parts for commercial and residential machines like Sanremo, La Marzocco, Simonelli, Cimbali, Rocket Milano, Bezzera, VBM, Wega, Faema, Quickmill, Expobar, Gruppo Izzo, Grimac, Pavoni, Reneka, ECM, Isomac, VFA, Breville, Delonghi, Ariston, Philips Saeco, Gaggia, Elektra among many others.
Why we do it?
We want to develop and establish a positive relationship with our customers and suppliers. Developing coffee knowledge in our local community by helping our customers to know everything that there is to know about coffee, from choosing the right bean selection to knowing the right water pressure to get the perfect espresso.
What do we do?
Consistent service and support that we have been providing since 2007. We are an industry leader. Supporting, servicing, and selling the best equipment and parts, and we are committed to keep providing excellent service to become the first choice for purchasing and repairing coffee machines.
How is it done?
Sharing our passion - we know that making great coffee is both an art and science, and that the ultimate drinking experience starts with proper brewing methods and top-quality machinery.
Giving knowledge - we can take you through the details of the espresso making processes, adjust your equipment, and help you choose the best machine to suit your needs.
Inspiring - Our team has the in-depth knowledge to give our customers everything they need to make the best espresso drinks possible and inspire memorable conversations.
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We take pride in our quality, service and technical expertise
CUSTOMER LOVE
Kathleen Ferguson
Excellent experience with Genius. They diagnosed the problem and repaired my DeLonghi PrimaDonna machine. They did exactly what they said they were going to do, did it on the timeline they predicted and for what they quoted. Communication was clear and the staff were friendly and helpful. They shipped it back to me for a reasonable price. Happy to have the machine back. Highly recommend this company.
Kelly
Clear, open, and friendly(!) communication throughout. I was given an estimate with an in-depth explanation of the anticipated repair and associated costs. The work was completed ahead of schedule and to the highest standard. When I say the machine is now better than new, I mean it: shots of espresso taste the same, but the coffee has gone from “fine” to *incredibly good.* Genius Coffee N’ Espresso stand by their repairs with a 3 month warranty on the work.
Sachin Agrawal
Fantastic group of people that truly know their craft. I have an older machine that unfortunately doesn't have parts available anymore. Despite this, the team at Genius Coffee spent time with me and helped me diagnose the issues. They spent lots of time explaining the way the machine works, communicating technical details and inspected the machine. In the end, I just needed to replace a broken o-ring. The part was a couple of bucks. They invested lots of time in helping me, so while they didn't make money on this transaction, they've won a customer for life!!! I couldn't recommend this place more. Team of truly helpful and knowledgeable people. Excellent communication and customer service.
Brian Kabaluk
Excellent customer service and product knowledge. Would recommend Genius to anyone looking parts or new products
Brian Chodoroff
I ordered a hard to find part (Breville BES870 Pressure Gauge) at a great price with reasonable shipping cost. Easy ordering and tracking. It arrived (to US address) quickly, well packaged (by Irma) and as advertised
James Lee
Staff was knowledgeable and helpful
A A
My experience with this place is always great. I love the kind welcoming and taste of their coffee. They sell high end coffee equipments. ☕️
Murray Thomson
Helpful, responsive, pleasant service. Machine repair queue is long but that’s not a fault of Genius; it’s long at every place I called. Strongly recommend
Daniel Alimohd
Stopped by to pick up a small replacement part for my espresso machine. Staff were friendly and helped locate the part over the phone and reserved it for pickup. The store has all the essential equipment and accessories for your espresso needs. Check it out!
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